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Volkswagen recall over 25,000 cars

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12th June, 2013

Volkswagen Group Australia has announced a voluntary recall for 25,928 vehicles fitted with the 7-speed DSG gearbox (DQ200).

Vehicles affected include Golf, Jetta, Polo, Passat and Caddy and were manufactured between June 2008 and September 2011.

In isolated cases, an electronic malfunction in the control unit inside the gearbox mechatronics may result in a power interruption. Other important vehicle systems, such as steering and braking, along with other relevant systems, will continue to be fully functional. If the car loses power while driving, the driver can remain in control to manoeuvre the car to a stop.

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Volkswagen Group Australia will replace the gearbox mechatronic unit on all potentially affected vehicles at no cost to the customer. At the same time, the company will also update the vehicles with the latest software version.

Commencing in July, owners of the affected vehicles will be contacted directly by Volkswagen Group Australia about the voluntary recall.

The letters to schedule appointments for inspection and replacement of affected parts will be sent out in batches to the owners according to car model, production date and the supply of the necessary parts. Owners can continue to drive their vehicles as usual before the replacement as the fault is considered rare.


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